Shipping Policy

Thank you for shopping with Elegance by Avo! We want your order to arrive safely and as quickly as possible. Please review our shipping information below.

Where We Ship From

All orders are shipped from Toronto, Ontario, Canada.

Processing Time

Orders are typically processed within 1–3 business days of payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates & Delivery Times

🇨🇦 Canada

Free Shipping on orders over $75 CAD
Standard Shipping — $13.99 CAD on orders under $75 CAD
Estimated delivery: 3–7 business days

🇺🇸 United States

Free Tracked Shipping on orders over $100 CAD
Tracked Shipping — $18.99 CAD on orders under $100 CAD
Estimated delivery: 7–14 business days

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package every step of the way.

Customs & Duties (International Orders)

International orders (USA) may be subject to customs fees, import duties, or taxes upon arrival. These charges are the responsibility of the recipient and are not included in the order total or shipping cost.

Lost or Damaged Orders

If your order arrives damaged or does not arrive within the estimated timeframe, please contact us and we will do our best to resolve the issue promptly.